Customer Service Associate (CSA)
: Job Details :

City/State Elizabeth City, NC Overview Work Shift Rotating (United States of America) Sentara Albemarle Medical Center is currently hiring a Clinical Support Associate. Full-time, 10:00am - 6:30pm, and 2 Saturday's each month Health care experience/medical terminology strongly preferred. This position requires a lot of walking and being on your feet most of the shift. The Clinical Support Associate supports the provision of safe patient care under the direct supervision of the professional nurse. The CSA will be responsible for visiting with patients and families offering nourishment as appropriate. Orienting new admissions to room to include communication white board, nursing bundles, comfort kit, explanation of my health folders, routine of linen change. Reinforcing the patient's and family's confidence in caregivers. Using tact and diplomacy when communicating with patient and family. Communicate effectively with staff regarding any concerns. Forwarding compliments/complaints in a timely manner to the appropriate person. Nursing personnel are always responsible for patient care, safety, and welfare. Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B with matching funds, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Enhanced Benefits to support you and your family include: Paid Parental Leave, Adoption/Infertility/Surrogacy Reimbursement, Family Caregiver Leave, and Emergency Back-up Care. Enhanced Benefits to promote your well-being and secure your financial future include: The Sentara Student Debt Program, Emergency Savings Account and a Floating holiday. Click on this link to see why you should consider joining the SAMC team: Click here to learn more about Sentara Albemarle Medical Center! Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords: Clinical Support, CSA, Customer Service, Patient Care, Tech, PCT, Nursing Assistant, NA, CNA, Entry Level, #Indeed Job Summary The Clinical Support Associate supports the provision of safe patient care under the direct supervision of the professional nurse. Qualifications: HS - High School Grad or Equivalent (Required) Skills Communication, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission to improve health every day, this is a tobacco-free environment.