Location: Milwaukee,WI, USA
**Red Barn Electric LLC** in **Abbotsford, WI** is calling all vibrant, energetic communicators to apply to join our amazing team as a **full-time Customer Service Associate**!We are a reputable electrical company that **invests in our team and offers opportunities for growth**. We pay our Customer Service Associate a **competitive wage**. Our team also enjoys **great benefits**, including **paid birthdays off, 2 weeks of paid vacation, paid holidays, profit sharing, incentive programs, a quarterly all-company breakfast, uniforms, and completely free training**. Plus, we make it easy to apply with our initial **quick mobile-optimized application**. If we have your attention, please continue reading!
**WHY YOU SHOULD JOIN OUR TEAM**
**ABOUT RED BARN ELECTRIC LLC**
Red Barn Electric LLC is a 2nd generation electrical company that offers electrical, heating, and cooling services to the city of Abbotsford. We relocated from years of experience in the industry to Wisconsin for a chance to supply the community with 100% customer satisfaction and affordability for all budgets and needs.
We are a growing company where our clients have not been let down from our core principles, and the largest reason is our employees. The employees of Red Barn Electric LLC are not treated as tallies on a sheet, but rather hold significant value for our team. Every employee benefits our company and **we like to return the appreciation with various perks**. We are a company that **supports one another**, and our **next valuable growth can be you**!
**YOUR LIFE AS A CUSTOMER SERVICE ASSOCIATE**
In this customer service/office role for our electrical, heating, and cooling company, you are an invaluable member of our office team. You are tasked with managing a high volume of incoming phone calls. Listening carefully, you identify and assess our customers' needs and then provide them with accurate information to help resolve their concerns. As you interact, you enter a detailed record of the phone call into our customer relationship management (CRM) database. You also process and file any documents related to the call. Your day at the office is busy, but you are a hard worker who loves the challenge of solving people's problems.
Occasionally, a call involves a difficult situation. You answer with calm reassurance and offer appropriate solutions and alternatives. During follow-up with our customers, you ensure that the issue has been resolved. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. By going the extra mile, you assure our customers that they can trust our company with even their toughest electrical, heating, and cooling challenges. You're good at your CSR job and seeing that our customers are happy makes you happy, too!
**WHAT WE NEED FROM YOU**
* High school diploma or equivalent
* Experience in customer service
* Familiarity with CRM systems and practices
* Ability to pass a background check and drug test upon hire
If you can meet these requirements and perform this office job as described above, we would be happy to have you as part of our team!
Location: 54405
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.