Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
Customer Service Associate / Call Center AgentLocation: Woodinville, WAAre you passionate about customer service and problem-solving?Do you thrive in fast-paced environments where each day brings a new challenge? Whether you're experienced or looking to build a career in customer service, we offer the perfect opportunity to grow and succeed at Eastside Exterminators!What Youll Do:As part of our customer service team, you will be key in delivering exceptional service to our clients. Youll manage inbound calls, help resolve pest-related concerns, and provide expert guidance on our services. This role allows you to make a genuine impact, assisting families to feel safe and comfortable in their homes. Join a team where collaboration and continuous improvement are encouraged and your contributions are valued.Your Key Responsibilities:
- Respond to customer inquiries, addressing pest control needs with professionalism and empathy.
- Schedule service appointments and offer tailored solutions.
- Collaborate with team members to ensure seamless service delivery.
- Engage in ongoing training to sharpen your customer service and sales skills.
- Support process improvement initiatives to enhance customer experience.
What Were Looking For:Were seeking team players enthusiastic about learning and growing with us.
- Optimistic and customer-focused attitude.
- Detail-oriented with strong organizational skills.
- Open to learning sales techniques to serve our clients better.
- Team-oriented with a collaborative mindset.
- Process-driven with a focus on efficiency and quality.
What Youll Need:
- Ability to thrive in an open office environment.
- Comfortable using a headset and working at a desk.
- Availability for full-time shifts within office hours: 7:30 AM - 5:30 PM (Mon-Fri) and possible rotating Saturdays.
- Ability to pass a pre-employment background check and drug screening (marijuana not screened).
What Youll Get:At Eastside Exterminators, were committed to not just offering a job but fostering a career. Youll enjoy a supportive, family-oriented work culture and robust benefits to support your professional growth and personal well-being.
- Comprehensive Benefits Package: Medical, dental, vision, and life insurance.
- 401(k) with Company Match: Plan for your future with our retirement program.
- Paid Time Off: Accrue 80 hours per year from day one, plus holiday pay
- Peer-to-peer recognition program to celebrate team contributions.
- Opportunities for career growth and advancement.
Ready to Join Us?If you're ready to be part of a team that values hard work, innovation, and a customer-first mindset, apply today and grow your career with Eastside Exterminators. Together, we'll make a difference in the lives of our customers and the communities we serve.