Work. Grow. Build. Life. Presto Pest Control is expanding! We're seeking an experienced Customer Service / Administrative Coordinator. Presto is a leader in the commercial pest control industry in the mid-Atlantic region. Check out our website for more information.We're proud to be a part of the PestCo family of companies: Founded in late 2021, PestCo is one of the 12 largest Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success. Location: Telford, PA 18969Position Type: Full TimeSchedule: Monday - FridayKey Responsibilities:
- Manage routes for managers & technicians.
- Maintain FieldRoutes database of customers, technician routes, appointments.
- Review invoices & email to customers.
- Process customer payments.
- Handle incoming calls and customer inquiries.
- Maintain the Salesforce database of leads & sales.
- Contact customers regarding their account balance or autopay problems.
- Training provided on-the-job.
- Maintain an efficient calendar of day-to-day activities.
- Develop a strong knowledge of the company's processes and services.
Qualifications & Requirements: High school diploma or equivalent. Pass a background check.4+ years experience in an office environment utilizing the skills listed below.Top notch skills needed in these areas: * Attention to details, Follow-up skills * Communication (written & verbal) * Collaboration with co-workers is a must * Multi-tasking * Self-motivation * Microsoft Office (Excel, Word, Teams) * Willingness to learn new skills & systems * Can-do attitude; not bothered by rapid changes Preferred but not required:
- Bilingual
- FieldRoutes software experience
- Salesforce software experience
Why Join the PestCo Team? Comprehensive Benefit Plans:
- Paid Time Off, Paid Sick Time, & Paid Holidays
- Medical, Dental, and Vision Insurance
- Company Provided Life Insurance
- 401K - Employer Match
- Health Savings Account (HSA) - Automatic Employer Contribution
- Flexible Spending Account (FSA), Dependent Care FSA
- Voluntary Life Insurance (Employee, Spouse & Child)
- Voluntary Short-Term and Long-Term Disability
- Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
- Employee Assistance Program
- PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
- Educational Resources and Training provided on-the-job.
Medical Benefits are effective on the 1st of the month following the date of hire.To learn more about PestCo Holdings LLC please visit pestcoholdings.com. PestCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.