Customer Service Dispatcher
: Job Details :

Wizard Plumbing & Drain Dispatcher Job Posting

Wizard Plumbing & Drain is a residential service company specializing in plumbing, drain, and excavation services. We have proudly served San Mateo County for more than 10 years, providing exceptional service and focusing on growth, development, and employee retention. At Wizard, we strive to give our customers the best experience possible, while addressing their needs effectively and efficiently. Our dedicated team is at the heart of our success, and we're looking for a committed dispatcher to join our growing family.

Position Overview:

As a dispatcher, at Wizard Plumbing & Drain, you'll play a crucial role in coordinating and managing service calls for our plumbing and drain services. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You'll communicate directly with both customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.

We Offer:

• Competitive pay: $22 to $25 per hour
• Health benefits including medical, dental, vision
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off
• 401k option

Requirements:

• Pre-employment background check
• Pre-employment drug screen

Why Join Wizard Plumbing & Drain?

If you are looking to build a career with a company that values growth, teamwork, and customer satisfaction, we encourage you to apply! For the right candidate, this could be the last job you apply for. We are dedicated to fostering long-term growth and development within our team. This is a career, not just a job! We look forward to hearing from you!