CUSTOMER SERVICE
: Job Details :

Customer ServiceResponsibilities:- Respond to customer inquiries via phone, email, and in-person, providing accurate information on products, pricing, and order status- Process sales orders and coordinate with logistics and production teams to ensure timely delivery- Maintain detailed records of customer interactions, transactions, and feedback in CRM system- Work with production and logistics team to resolve customer issues- Identify potential leadsJob RequirementsRequirements:- Previous experience in customer service and inside sales- Manufacturing or Construction experience is preferred- Proficient in MS Office, CFM software- Strong communication skills#ZRCH