Location: all cities,GA, USA
Effectively supports inside sales efforts by entering orders expediting, and following-up in all distributor and manufacturer activity for their assigned products. Interact and manage personnel relationships with multiple distributors, manufacturers and FRM personnel over a wide geographic footprint.
Assigned Tasks
Interact and respond to all customer inquires through digital platforms and phone calls
Process and enter all orders received by customers to assigned manufacturers
Provide basic price and product availability to customers
Expedite any orders requested by customers
Handle customer return requests
Work with distributor customers and manufacturers to correct shipping/pricing/billing errors
Work with management and warehouse staff to maintain proper items and inventory levels for assigned manufactures where applicable
Qualifications
Builds and sustains both internal and external relationships- friendly and responsive
Acts with integrity- inspires trust and open communication
Demonstrates an profession image and demeanor
Takes imitative and accountable for actions and results- committed to excellence
Possesses a sense of urgency
Strong verbal communication skills
Good problem-solving and time management skills
Strong attention to detail and accuracy
Persists in the face of difficulties
High-stress tolerance
Required Knowledge
High School diploma or equivalent
Knowledge of electrical industry or rep agency practices preferred but not required