Overview
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Responsibilities
- Lead day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times.
- Model company core values and Our Burlington philosophy.
- Ensure a customer-first focus is a top priority while maintaining friendliness, speed of checkout, and customer service.
- Interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys.
- Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
Requirements
- Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
- Physical requirements include the ability to lift and move boxes weighing 40 lbs or more, as well as the ability to stand and walk for extended periods of time.
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
Location: 1200 South Abeline St, Aurora, CO 80012
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