Customer Service Management Trainee
: Job Details :


Customer Service Management Trainee

Uline

Location: Walnutport,PA, USA

Date: 2024-12-20T06:25:33Z

Job Description:

Customer Service Management Trainee

Pay from $27 to $32 per hour with significant growth and earning potential!

Pennsylvania Branch700 Uline Way, Allentown, PA 18032

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Dont put your career on hold apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Training Hours: Monday - Friday 8:30 AM to 5 PM. Various shifts available.

Position Responsibilities

  • Master all aspects of customer service management through a comprehensive hands-on training program.

  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

  • Review department procedures and standards to identify areas for improvement.

Minimum Requirements

  • Bachelors degree.

  • Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.

  • Strong track record of customer-focused service, teamwork and attention to detail.

  • Prior leadership / management experience is a plus.

Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.?

  • 401(k) with 6% employer match. Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance and sales goals.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center. Beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is proud to operate as a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-CS1#LI-PA001(#IN-PACS)

Apply Now!

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