Customer Service ManagerFull Time RemotePublic TrustJob Duties:
- A Customer Service Manager has experience in planning, implementing, and managing customer service systems.
- Able to handle customer satisfaction issues.
- Experience in reviewing data to identify trends and issues.
- Can effectively report trends to system program teams.
Qualifications:
- Bachelor's Degree
- 5 years of relevant experience
- 8 years of additional experience may be substituted for education
- Must be able to obtain and maintain a Public Trust Clearance
About Semper Valens Solutions:Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community.At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks and operational processes.We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan.Semper Valens Solutions is an Equal Opportunity EmployerSemper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at (830) ###-####.Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws.All Jobs at Semper Valens Solutions: