Location: Fairfield,CA, USA
Do you have excellent organisational skills and a willingness to contribute to a positive culture across all our workplaces?
The following information provides an overview of the skills, qualities, and qualifications needed for this role.At MatchWorks, we believe everyone deserves the opportunity to work. That is why, every year, we help thousands of people from all backgrounds, ages, and abilities to find sustainable employment. We are also part of the genU family, and we proudly reinvest our profits back into the communities we work within to help people lead their best lives!
At genU, we're not all the same. And that's one of our greatest strengths. We draw on the differences in who we are, what we've experienced, and how we think. Because to live our values and to succeed in our vision, we must all be active in building inclusive communities.
About the Job
As a Customer Service Officer, you will use your skills to provide high-quality first point of contact customer service to participants and stakeholders. You will manage the front desk of a high flow reception area, supporting staff with administration duties, answering phone calls and directing traffic to appropriate services.
Skills & Experience
We are seeking a motivated and enthusiastic Customer Service Officer. We are after someone who can provide a high level of customer service and engagement to assist those in the community with various barriers to employment to find suitable work. This is an exceptionally rewarding position where no two days will be the same.
Benefits & Culture
Here at genU we're a group of passionate, driven people who want everyone's lives to be happier and healthier, especially people with disabilities, the ageing, and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.
genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day.
There are many benefits available when you work with MatchWorks, some of which include:
If this sounds like a position that suits your current career focus, we would love to hear from you!
Contact
MatchWorks is committed to providing accessible, inclusive, and equitable recruitment processes for all candidates. For further details please contact Mark Tran at ...@matchworks.com.au
Applicant screening may take place prior to the advertisement closing, so we encourage you to get your application in.
Don't meet every single requirement? At MatchWorks we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.
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