Location: Albany,NY, USA
Customer Service - Parts Counter
Menands, NY (
Apply
Job Type
Full-time
Description
Haun Welding Supply is seeking a highly motivated and customer-focused individual to join our team as a Parts Counter Sales Representative. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping customers.
If you are a team player with a passion for customer service and technical support, we encourage you to apply for this exciting opportunity.
Responsibilities:
+ Provide exceptional customer service experience to all customers, both in-person and over the phone
+ Assist customers with technical support inquiries and troubleshoot issues
+ Work closely with the sales team to accurately complete customer orders and ensure customer satisfaction
+ Process branch transfers and maintain inventory counts
+ Maintain a positive and professional attitude at all times
Requirements
+ High school diploma or equivalent, must be 18 years of age
+ Minimum of 1 year of customer service experience
+ Strong technical skills and ability to troubleshoot technical issues
+ Excellent communication skills, both verbal and written
+ Ability to work in a fast-paced environment and multitask effectively
+ Ability to perform duties with a sense of urgency, exceeding customer expectations.
+ Prior parts or service counter experience is a plus!
+ Welding or industry knowledge is a plus!
+ Ability to interact well with others and be a positive influence on morale of department, branch, and organization.
+ Ability to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout branch on a continual basis required.
+ Perform your duties and responsibilities following theHaun Values;Helpful, Humble, Heart-driven and Honest.
Haun Welding Supplyoffers competitive wages as well as a comprehensive benefits package including health, dental and vision insurance, 401k w/Company match, 100% paid life and long-term disability insurance, paid time off and paid holidays and More!
Since 1958Haun Welding Supplyhas been delivering the best in quality and value. This philosophy has helped Haun Welding Supply grow into an industry leader in selling and distributing welding equipment, tools and supplies throughout New York State, Northern Pennsylvania, Vermont, New Hampshire and Connecticut.
As the many satisfied customers have come to know, THE HAUN COMPANIES offer products and services that you can depend on and an efficient cost-effective partnership that helps businesses succeed.We attribute the success of our companies to our exceptional team of Haun employees!