Customer Service - Parts Counter
: Job Details :

DescriptionHaun Welding Supply is seeking a highly motivated and customer-focused individual to join our team as a Parts Counter Sales Representative. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping customers.If you are a team player with a passion for customer service and technical support, we encourage you to apply for this exciting opportunity.Responsibilities:Provide exceptional customer service experience to all customers, both in-person and over the phoneAssist customers with technical support inquiries and troubleshoot issuesWork closely with the sales team to accurately complete customer orders and ensure customer satisfactionProcess branch transfers and maintain inventory countsMaintain a positive and professional attitude at all timesRequirementsHigh school diploma or equivalent, must be 18 years of ageMinimum of 1 year of customer service experienceStrong technical skills and ability to troubleshoot technical issuesExcellent communication skills, both verbal and writtenAbility to work in a fast-paced environment and multitask effectivelyAbility to perform duties with a sense of urgency, exceeding customer expectations.Prior parts or service counter experience is a plus!Welding or industry knowledge is a plus!Ability to interact well with others and be a positive influence on morale of department, branch, and organization.Ability to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout branch on a continual basis required.Perform your duties and responsibilities following the Haun Values: Helpful, Humble, Heart-driven and Honest.Haun Welding Supply offers competitive wages as well as a comprehensive benefits package including health, dental and vision insurance, 401k w/Company match, 100% paid life and long-term disability insurance, paid time off and paid holidays.#J-18808-Ljbffr