Our Retail Energy client has immediate openings for goals-driven, hardworking professionals who are ready for the next step in their careers. We are looking for Customer Service Representatives for contract-to-hire positions in Houston, TX (Near Bush Airport). You will act as a liaison, provide information for product/services, and resolve any emerging problems that the customer might encounter.
Perks
- Uncapped commission.
- Annual Full-Time employee bonus based on performance ranging from $3,000-$6,000+.
- Professional office environment and free parking.
Details
- Call center customer service department, inbound calls only.
- $15-$18 per hour + commission weekly pay.
- Full-time Monday through Friday, 7 am to 7 pm, to work an 8-hour shift, flexible Saturdays!
Job Duties
- Answers all incoming calls in a professional manner.
- Handles and resolves customer complaints, troubleshoot problems, and provides information.
- Responds to all customers' questions (billing, enrollments, escalations).
Requirements
- Fluent in Spanish and English Required.
- CALL CENTER EXPERIENCE PREFERRED.
- High school diploma or equivalent.
- Able to pass a background check.
- Computer savvy.
- Excellent customer service and organizational skills.
- Work well as a team member.
- Must have stress tolerance and patience.
- Communication and listening skills.
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