Customer Service RepresentativeOur transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders.Opportunity: ContractPayrate: $21.50/hourLocation: Hagerstown, MDSchedule: Monday-Friday 6am-2:30pm**Possible overtime and Saturdays required**Responsibilities:
- Coordinate workload allocation among warehouse workers, material handlers and drivers.
- Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
- Assign and release orders sent for loading and unloading.
- Allocate and research inventory for orders.
- Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
- Maintain and generate required reports.
- Process, audit and file various documentation.
Qualifications:
- 1+ years of customer service experience required.
- Proficient in Microsoft Office.
- High school diploma or equivalent preferred.
- 6 months of experience in a warehouse setting preferred.
- Availability to work a flexible schedule when needed.
BENEFITS of Working as a CRG contractor:All W2 Employees who work an average of 30+ hours per week at CRG are offered the following benefits options! Medical, Vision, Dental, 401(k), Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG!Category Code: JN003