Customer Service Rep - Appointment Scheduler
: Job Details :

Fire N' Stone is seeking a dedicated Customer Service Rep - Appointment Scheduler to join our team in Tilton, NH. Whether you thrive in an in-office setting or prefer the flexibility of remote work, this full-time position offers an exciting opportunity to contribute to our family-owned business's success! If you've enjoyed working in the blue-collar industry this job is for you!

At Fire N' Stone, we believe in fostering an employee-first culture where your success matters. As a Customer Service Rep - Appointment Scheduler, you'll enjoy:

• Competitive pay, with a unique certification escalator adding $1/hour for each gained certification
• In-office or remote work options, providing flexibility to suit your preferences
• Comprehensive company-wide benefits, including health insurance, a 401(k) plan, paid training, paid time off (PTO), and paid holidays
• A positive and collaborative work environment that values your growth and advancement opportunities

Ready to take the next step? Apply now and be part of a team dedicated to creating warmth and safety in every home and business we touch!

BECOMING OUR CUSTOMER SERVICE REP - APPOINTMENT SCHEDULER

Enjoy a full-time Monday through Friday schedule, typically between 8 AM and 5 PM, with flexibility as needed. Whether in-office or remote, your dedication will contribute to the success of Fire N' Stone.

Imagine a day where your expertise in answering phones, managing databases, and scheduling technicians plays a vital role in our company. As a Customer Service Rep - Appointment Scheduler at Fire N' Stone, you'll interact with clients, gather information, and process service requests, ensuring our established business continues to thrive.

All that we need from you is the following:

• 2+ years of experience with ServiceTitan
• Office experience in a trade industry, such as chimney, HVAC, electrical, etc.
• A current valid driver's license is required.

JOIN US!

Since 2009, our family-owned business has been a leader in providing top-quality design, sales, installation, and service for all chimney, fireplace, and stone needs. Our mission is to create warmth and safety in every home and business we touch. We foster an employee-first culture built on the principles of comfort, productivity, and support, ensuring our team thrives in a positive and collaborative environment. Join us today to receive great benefits as well as opportunities for advancement and growth. At Fire N' Stone, your success matters!

Apply now to join Fire N' Stone! Our quick, easy, and mobile-friendly initial application process ensures that you can take the first step toward advancing your career with us. We look forward to welcoming you to our team!