Customer Service Rep - Falmouth, ME
: Job Details :


Customer Service Rep - Falmouth, ME

Lincare Holdings

Location: Falmouth,ME, USA

Date: 2024-10-04T06:39:15Z

Job Description:

Job Responsibilities:

  • Work directly with medical professionals and physicians to facilitate patient care.
  • Advocate for and work in lockstep with chronic patients.
  • Provide outcome-based solutions for our physician referral sources and existing patient population.
  • Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments.
  • Prepare and analyze the billing and setup paperwork for patient services.
  • Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization.
  • Recommend potential products or services to management by collecting patient information and analyzing customer needs.
  • Actively participate in the training of new customer service and sales personnel.
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