Compensation: $20 - $22 per hourAs a Customer Service Representative in Portland, ME you will play a vital role in our customer service and sales support operations. You will be responsible for maintaining relationships with customers and agencies, ensuring the seamless coordination of moves, and delivering top-notch service.Customer Service Representative Duties:
- Answering Phones and Directing Calls: Efficiently manage incoming calls and provide assistance as needed.
- Working as a Team: Collaborate with a move consultant to provide quotes, book local moves, and cultivate customer relationships.
- Overseeing Move Details: Once a move is booked, take ownership of the file, coordinate dates, and serve as the primary point of contact for the shipper.
Customer Service Representative Qualifications:We provide comprehensive training for the moving industry side of the role, but we expect candidates to bring the following qualifications:
- Prior office experience, including phone etiquette, computer skills, and general office tasks such as filing.
- Strong customer service skills with a positive attitude.
- Exceptional attention to detail and organizational abilities.
- Proficiency in multitasking and the ability to learn and adapt quickly.
Customer Service Representative Details:
- Schedule: Monday to Friday, 8:00 a.m to 5:00 p.m
- Pay Rate: $20/Hr. to $22/Hr.
- Start Date: ASAP
Customer Service Representative Benefits:
- Health and prescription coverage (while on assignment through Bonney)
- Full benefits package offered by the employer once hired permanently
If you believe you are a qualified candidate for our Customer Service Representative role please apply or contact us today! #BSCP