Location: Springfield,MA, USA
Chewy empowers you to build, grow, and unleash your fullest potential Currently welcoming applications for multiple Customer Service Rep openings to: Engage directly with customers through multiple channels (inbound phone calls, chats, email) regarding many topics (from helping customers shop for their new pet to finding that perfect chew toy or even problem-solving when something doesn't go as planned); Research and problem-solve to determine appropriate solutions; Think proactively and set follow-ups as needed to ensure contact resolution; Operate with understanding, active listening, patience, empathy, and kindness. Join the Chewy Pack today