Customer Service Rep
: Job Details :


Customer Service Rep

CornerStone Staffing

Location: Louisville,KY, USA

Date: 2024-12-18T18:04:14Z

Job Description:

CornerStone Staffing is seeking a Customer Service Rep with a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you!

Job ID:148481

Location: Louisville, KY (40219)

Pay: $17

Schedule: Flexible for a shift between 8a-8p (Hybrid schedule based on meeting metrics)

Job Description:

  • Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.

  • Provide appropriate customer service and an effortless experience to the caller.

  • Provide accurate information to the caller.

  • Process refills and schedule shipments for patients or providers.

  • Resolve the callers' needs.

  • Provide appropriate follow-up and next steps for caller.

  • Follow Cover My Meds policies and procedures.

  • Ability to work a flexible work schedule.

Job Requirements/Previous Experience:

  • Pharmacy Board Technician Registration required within the first 30 days of employment.

  • Previous call center experience preferred.

  • Previous healthcare experience desired

  • Excellent interpersonal communication skills

  • Strong problem-solving skills

  • Proficient with Microsoft Office

  • Able to type 35 wpm or greater.

Click the Apply Online button at the top of this page, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office location closest to you.

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