Customer Service Representative Associate - Middletown, NY
: Job Details :

Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 1 years of customer service experience with analyzing and solving customer problems OR 1 years of experience in an office setting environment, using the telephone and computer as the primary instruments to perform job duties Basic proficiency with Windows PC applications, which includes the abilit...Customer Service Representative, Customer Service, Associate, Representative, Health, Retail, Healthcare, Benefits