Location: all cities,MO, USA
Kocher + Beck USA, L.P., located in Lenexa, KS, is seeking enthusiastic candidates who enjoy a fast-paced environment to join our team! At Kocher + Beck, we believe that delivering our quality products is the result of having the best team. Take this opportunity to join our growing business and contribute to a family-owned business known for its culture and top-quality products.
Position Type + Hours
This is a full-time onsite, salary, non-exempt position. Core hours of work are Monday through Friday, 8am 5pm.
Job Description
A Customer Service Representative, as part of a team, acts as the coordinator of customers' needs, process orders, sets production schedules, and provides quotes. The team is responsible for managing email inboxes, determining priorities, and working with production teams on urgent requests to ensure customer's needs are met.
Requirements:Requirements
Communicate accurate and timely information to varying levels of employees and customers
Attentive listener
Aptitude for learning about varying product/s and services
Organized and has ability to prioritize based on goals
Dependable and self-motivated
Strong sense of accountability
Acts urgently and can meet deadlines
Organized and have a keen attention to detail
Competent navigating a computer
Propose improvements to the overall process
Responsible for keeping work area clean and free of safety hazards
Adapt to changes in the work environment
Manages competing demands
Preferred Skills/Experience
High school diploma or general education degree (GED)
Prior customer service is not required but encouraged
Must be able to convert standard measurements to metric units
Be competent in:
o Microsoft Access, Word, Excel, Outlook
o Adobe Illustrator
o Corel Draw
o Multi-line phone
Benefits
100% Employer Paid Health, Dental and Accident Insurance premiums
100% covered for Employee-only and 75% for Dependent-plus coverage
Bi-Weekly employer contribution to Health Savings Account
401(k), up to 4.5% employer match
Life Insurance, Short- and Long-Term Disability
Vacation, Sick Time, and Paid Holidays
Additional supplemental insurance plans are also offered
Compensation details: 50000-52500 Yearly Salary
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