Septic Blue Inc. Cumming, GAWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.We're growing and we're looking for detail-orientated Customer Service and Dispatch Representatives for a call center.This is a Full-time, direct hire position; Work in an office environment.Here Are Just Some Things A Customer Service Rep Will Do:
- Receive and process service requests by phone (primarily), fax or email.
- Prepare routing information, schedule appointments with dispatchers.
- Prepare any follow-up to ensure appointments can be made by the specified dates required.
- Adjust or cancel bookings as requested.
- Access or update customer's records for individual accounts.
Here is what we're looking for:
- 1+ years customer service experience.
- Basic knowledge of Microsoft Word, Outlook
- Ability to learn booking and dispatching software. Service Titan a plus.
- Ability to organize and prioritize work and meet deadlines. Multi-tasking!!
- Excellent customer service skills (friendly, courteous, helpful).
Here is why you should work for us:
- We're growing and we prefer to promote from within allowing our associates to grow with us
- We have vacation time, sick time, holiday premiums for worked holidays, holiday pay
- We offer medical, Vision , dental, and 401K-WE MATCH!
- Casual work environment
Septic Blue, Inc is an equal opportunity employer.Benefits: Medical/Dental/Vision/401K/Vacation/Holiday payJob Type: Full time