Customer Service Representative - Cooperstown, NY
: Job Details :

Answers inbound phone calls while providing a high-quality patient/caller experience. Responsible for code and emergency team response Monitoring various hospital alarm systems and responding in an efficient and timely manner. Schedules, reschedules, and cancels appointments. Works all assigned work timely according to department standards and documents all actions in the system. Registers new patients, verifies patient demographics and health insurance, updates patient information in designated databases. Responds to general information requests and/or inquiries from patients, physicians, medical offices, and other callers. Communicates effectively and in a professional manner. Processes all work-related responsibilities in an efficient, timely and accurate manner. Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be...Customer Service Representative, Customer Service, Representative, Health, Retail, Healthcare