Customer Service Representative - Corporate
: Job Details :

DescriptionJob Duties:John Deere customer survey calls monthlyInitiate outbound calls to customers for follow up after the saleRoute call information as needed to appropriate store personnel and related team members.Answer and follow-up timely on calls.Coordinate resolution process from start to finish.Report issues with unresolved problems to appropriate team.Update John Deere system with resolutionsProcess documentation as required.Maintain database with updates.Data entry for Stihl productsWarranty Registration for handheld Stihl productsAll other miscellaneous duties as assigned.Job Requirements:1-3 years dispatch, receptionist or customer service preferred.Call Center experience preferred.High school diploma or equivalent required.Good telephone communication skills required.Basic data entry and retrieval skills required.Ag-Pro provides a comprehensive range of benefits for all full time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.Ag Pro Companies is a Drug Free Workplace and Equal Opportunity EmployerAll positions require pre-employment screening.Must be authorized to work in the United States.