Location: New Rochelle,NY, USA
We have an immediate opening for a motivated Customer Service Representative (CSR) at our fast-growing, established Customer Acquisition firm. While we're scaling quickly, we are on the hunt for a Customer Service Representative (CSR) who shares our core values and know-how to get things done!
We provide our Customer Service Representatives (CSR) with the opportunity to connect with something bigger and discover their full potential. We are looking for LEADERS who are not easily discouraged by challenges. A Customer Service Representative (CSR) with us requires discipline, grit, and endurance. If you have what it takes, are willing to put in the time to succeed, you will be thrilled to have joined our Customer Communications team.
You Must Have The Ability To:
Communicate clearly and effectively in all situations
Prioritize different tasks and wear multiple hats
Think critically and analyze efficiently
Adapt, learn and perform work in an ever-changing environment
Exceed expectations in a team and individual capacity
Be punctual, reliable, and professional
Understand and follow oral and written instructions
Our Customer Service Repres entative (CSR):
Build customer relationships and rapport by educating consumers on the clients we represent
Develop product knowledge by attending daily client meetings to be able to answer questions and increase consumer education
Act as the go-to expert and visit customers to promote products, perform sales services and maintain customer satisfaction
Facilitate customer service and promotional campaigns by acquainting accounts with the latest customer service tactics
Conduct customer service presentations to potential new clients
Improve market revenue by consistently achieving customer acquisition territory goals