Customer Service Representative/Dispatch
: Job Details :

Job DescriptionJob Description

Nis Air is a well-established company looking for an exceptional Customer Service Representative to deliver the most efficient, highest quality service to our customers. Our company prides itself on reliable service and strong customer relationships and we're looking for others who feel the same.

The position requires an energetic individual that can multi-task and works well in a team environment. Duties include scheduling, dispatching Techs logistically and according to their skillset, general office responsibilities and maintaining excellent customer relationships.

Qualifications:

• Minimum 2-3 years of phone experience working with incoming calls
• Service Titan experience a BIG PLUS
• Excellent computer skills
• Knowledge of Outlook and Microsoft Word
• Self-Motivated, team player, strong multi-tasking experience
• Air Conditioning phone experience is also a plus
• Must pass employment drug screening
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Experience with logistics is helpful

Benefits:

· Health Insurance

· Dental Insurance

· Vision Insurance

· Vacation Pay

· Holiday Pay

· 401K

FULL-TIME / YEAR ROUND WORK

Pay: $17.00 - $19.00 per hour

Company DescriptionNisAir was founded in 1973 and our company goal remains the same today as it was then: to provide our customers with excellent service and continue to build long-lasting relationships, based on customer satisfaction, trust, and value. As a branch of a larger company, we offer our employees a positive culture that values everyone as an individual with opportunity to grow and advance.Company DescriptionNisAir was founded in 1973 and our company goal remains the same today as it was then: to provide our customers with excellent service and continue to build long-lasting relationships, based on customer satisfaction, trust, and value. As a branch of a larger company, we offer our employees a positive culture that values everyone as an individual with opportunity to grow and advance.