Location: Minneapolis,MN, USA
Customer Service Representative-Duluth **Customer Service Representative-Duluth**
**NOW OFFERING A SIGN-ON BONUS!!**
DBS, a regional leader in basement waterproofing, foundation & crawl space repair, concrete repair, basement finishing and whole-home energy solutions is looking for a Customer Care Representative to join our growing team.
Our purpose at DBS is to create lasting WOW relationships with our customers while providing permanent home performance solutions. We care deeply for and strive to build a long-term relationship with each customer. At DBS we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.
**The schedule for this position will be daytime hours Monday-Friday, and occasional weekends**
What We Would Provide You
* A trusting, respectful, and fun culture
* The best tools and training to get the job done the right way
* A solid pay and benefits package: health, vision, dental, 401(k)
* A team you can be proud of
* Opportunities for professional growth
What You Would Do
* Represent us by conducting both inbound and outbound calls, setting service and sales appointments, and following up with customers on various issues
* Provide tactical support to other departments of the company
* Keep customer records and database current
* Communicate with customers to ensure their satisfaction with our work
* Provide customers with a remarkable WOW experience
What We Need For This Role
* Experience in customer service
* Exceptional telephone and interpersonal skills
* Ability to communicate effectively through both verbal and written means
* Basic computer skills and knowledge
If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Care Representative.
All offers are contingent on submitting to and passing a thorough background check prior to starting.
Vision: A world where every family lives in a healthy, safe and comfortable home!
Mission: Creating lasting WOW relationships with employees and customers, while providing permanent home performance solutions!
Values: Commitment, Integrity, Respect, Teamwork, and Positivity!
For more information about our company, visit www.DBSrepair.com.
DBS is an Equal Opportunity Employer.
**Additional Information**
**Job Type:** Full-time
**Experience:** Entry Level
**Contact Information**
**Name:** Heather Klingsporn
**Phone:** 1-218-###-####
**Email:** ...@dbsrepair.com