Job Description Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. Rogers Group, Inc. is seeking candidates for a Customer Service Representative position located in Glen Rose Texas. This role will require working out of our Ennis, TX location occasionally. Wages starting at $22/hr The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data. Must be willing to work flexible hours and overtime, including occasional Saturdays. Job Requirements:
- Generate timely and accurate sales tickets for customers
- Ensure tickets are verified for accuracy, truck numbers, product, and weight
- Provide excellent customer service with phone, radio, and live interactions
- Assist in daily administrative duties as required for plant manager and accounting (purchase orders, fuel usage, equipment hours entry, etc.)
- Assist sales staff with customer service responsibilities
- Promote team atmosphere at location and across the area
- May be called upon at the discretion of Managers to perform other duties
Qualifications
- Previous customer facing experience as a dispatcher, bank teller, or customer service representative
- Detail oriented with a high degree of accuracy in a high volume setting
- Proficiency with Microsoft Office applications
- Excellent customer service skills
- Ability to work with minimal supervision
- Excellent communication skills both oral and written
- Must be able to pass a pre-employment drug screen
As a Rogers Group employee, you will have access to our competitive company perks, including:
- Group insurance options plus Health Savings Account with annual company contribution.
- Company paid life insurance, disability insurance, and more.
- Retirement 401K account with company contribution and match.
- Paid Holidays
- Paid vacation - 1 week at 1 year; 2 weeks at 2 years; 3 weeks at 5 years; 4 weeks at 20 years of service.
- Annual performance-based merit increases.
Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment. About Us Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 11 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
RGI EEO Statement An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status. All applications are accepted online at www.rogersgroupinc.com