Customer Service Representative (Health Care)
: Job Details :

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work.

FIRST SHIFT: Tuesday-Saturday 9:00-5:30pm.

Training will be M-F with a senior member and total 3-4 months. After that, consultant will work the Tues-Sat schedule remotely.

Once they have learned the problem sample training, they will start coming back into the office on a hybrid basis.