Customer Service Representative - Hybrid
: Job Details :

Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We want you to join our team here at Fed. Point! As a Customer Service Agent, you will be the cornerstone of our customer support operations. You'll interact with customers via telephone, email and correspondence assisting them with a variety of needs, including account updates, billing inquiries, and claims information. You'll also handle outbound calls to ensure our customers have the best experience possible and support various administrative tasks as needed. Become an essential part of our Federal Long Term Care Insurance team at Fed. Point, where your contributions will directly impact federal customers and their families. Compensation: Up to $22.00 per hour (based on experience)Start Date: Friday, February 7, 2025 Location: Portsmouth, NH - HYBRID, 2 days in office and 3 days work from home. Full-Time Position: Monday - Friday ONLY. 8-hour shift between 8 am and 7 pm EST. Trai...Customer Service, Customer Service Representative, Representative, Retail, Training