Location: Albuquerque,NM, USA
**Posted by NBCUniversal-Telemundo**
12/08/2021 NBCUniversal-Telemundo is looking for an experienced customer service representative.
* Significant amount of Order Entry/processing, maintaining contracts, and revisions.
* Supports VPOS and National business primarily, and also assists Account Managers on make goods and sales traffic support.
* Responsible for communicating stations prime program changes and late runs.
* Provide air times and researching of billing discrepancies.
* Work with Client Financial Services to establish Agency & Client billing codes .
* Responsible for substantial daily inquiries and email correspondence.
* Make necessary Day of Air changes on last minute orders or changes.
* Effectively understand log functions, avails, and displace spots.
* Serve and train as backup for other desks.
* Organize and maintain files on all projects and keep updated.
* Assist sales department with monthly invoice mailings and adding postage, address labels, etc.
* Manage special projects as designated, dealing with administrative and coordination issues.
* Support all departments with station initiatives and events.
* Provide posts for any National accounts as needed
**Qualifications/Requirements**
* A minimum of a BA degree, or equivalent experience.
* A minimum of 1 year experience using Microsoft computer software (PowerPoint, Excel, Word)
* Work overtime and on weekends with short notice.
* Must be willing to work at the station in Albuquerque, NM.
* Must be willing submit to a background investigation.
* Must be 18 years or older.
* Must have unrestricted work authorization to work in the United States.
* Must be covered by Solutions, NBCUs Alternative Dispute Resolution Program.
**Desired Characteristics**
* Knowledge of Wide Orbit, Florical, and OSI.
* One year experience in radio/television sales .
* Able to meet deadlines and work well under pressure.
* Excellent administrative and communications skills (written and verbal).
* Organizational skills with attention to detail.
Deadline: 03/31/2022 ***This job has been posted by an Equal Employment Opportunity Employer***