Customer Service Representative
: Job Details :

**Customer Service Representative**

* Las Vegas, NV

* Full Time

* Customer Service

* Entry Level

EnergyCare is a premier provider of customer services for energy industry clients. We are currently looking for qualified Customer Service Representatives to take inbound calls.

The ideal individual is one who can multitask and work in a fast-paced call center environment. Our team member must be able to address customer questions and concerns with an end result of a fully satisfied and happy customer.

We provide full paid training & will teach you everything you need to know in order to be successful. Earn a base salary plus bonuses and incentives.

*This position requires flexible working hours.*

**Customer Service Representative Job Responsibilities:**

Take incoming calls from existing customers

Handling customer inquiries and concerns

Identify and assess customers needs to achieve satisfaction

Review & update sensitive and financial information

Interact with other functional groups to ensure customer satisfaction

Meet established productivity goals

Work simultaneously with multiple computer applications and databases

Follow communication procedures, guidelines and policies

Go the extra mile to engage customers

**Qualifications:**

**Must be dependable and have excellent attendance**

1-2 years of call center customer service experience required

Proven customer support experience or experience as a client service representative

Strong and effective communication skills

Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment

Attention to detail and accuracy

High School diploma or equivalent

Must be able to pass a background check.

**Pay range $12-$15 per hour plus bonuses and incentives**

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.