Customer Service Representative
: Job Details :

Overview:

Looking to TRADE up to a better opportunity? Ball Heating & Cooling has an exciting opportunity for a Customer Service Representative. This position pays $15- $17 per hour.

Why join our team?

• Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What you will do:

• Call customers from prior day for quality check
• Call maintenance customers and schedule visits
• Call on customer list to offer promotions
• Follow up on reviews positive and negative
• General inbound customer service

What you bring:

• Previous customer service experience
• Strong attention to details
• Conscientious, team player
• Honesty integrity, quality craftsmanship and a good attitude
• Clear background check and drug screen

Who we are:

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees?and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!

If this sounds like something you would like to join for a long-term career move, apply today!

We are an Equal Employment Opportunity Employer

Job Type: Part-Time

Salary: $15.00 - $17.00 per hour

Experience level:

• 1 year

Schedule 1:

• Saturday/Sunday: 8:00am - 4:00pm
• Monday/Tuesday: 3:00pm - 8:00pm

Schedule 2:

• Wednesday-Friday: 3:00pm - 8:00pm
• Saturday: 12:00pm - 8:00pm

Work setting:

• In-person
• Office