Customer Service Representative
: Job Details :

**Customer Service Representative**

at Packard Culligan Water Faribault, MN **CUSTOMER SERVICE REPRESENTATIVE** If youre looking to gain office experience in a professional environment, then this is the job for you! Culligan of Faribault, MN is a successful dealership within the Packard Culligan franchise group. Headquartered in Minnetonka, MN, Packard Culligan has been family-owned and operated for nearly 80 years. Culligan is the industry leader in commercial and residential water treatment and filtration systems, providing the best drinking water solutions to local customers.

* Our products and services

* Water quality issues or concerns (general knowledge)

* Payments, invoices and collections

* Scheduling deliveries and service appointments

* Amazing communication skills! Our CSRs communicate verbally and via email

* Quick problem solving skills to help customers with unique needs

* Strong attention to detail, there are many components to this role

* Desire to become a water treatment expert through training

* Proficiency in Microsoft Office, data entry and documentation

+ Our CSRs utilize multiple software systems and coordinate a large administrative/accounting function within the dealership

* The ability to be a team player and a friendly personality of course!

* Career advancement through training and development

* Competitive base pay, plus commission and quarterly/annual employee incentives

**We offer Employees unbelievable benefits**!

* Zero deductible medical plans

* Dental and vision

* Wellness Program with incentives

* 401K with employer match

* Tuition reimbursement and scholarship opportunities

* Paid time off and paid holidays

* Career advancement through training and development

* Work -life balance: Monday-Friday 8AM-4:30PM

**Fine Print:** to be a CSR at our dealership you will be subject to a pre-employment background check, drug screening, and skills assessment upon offer of employment. In addition, a high school diploma or equivalent is required.

***Check out all of our awesome career opportunities at*** The Packard Culligan group of dealerships is a family-owned company with values based on relationships, listening, unity, and leading locally to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry. *Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.* **Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Packard Culligan Waters Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

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