Location: Dover,DE, USA
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.
Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complaints efficiently. - Manage customer transactions and maintain accurate records. - Assist in membership sales and renewal processes. - Ensure customer satisfaction and provide professional customer support.
Qualifications: - Strong communication and interpersonal skills. - Experience in customer service or retail preferred. - Knowledge of store products and policies. - High school diploma or equivalent. - Ability to handle stressful situations professionally.