Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network is currently working with a client who is seeking a Customer Service Representative to join their growing team. This role is fully remote! The Customer Service Representative will serve as a point of contact by answering incoming calls from various clients related to healthcare benefits, life insurance benefits, disability plans and other human resource related services. Customer Service Representative Responsibilities :
- Educate and advise callers on their benefits, the system and all related processes
- Process enrollment related transactions and take ownership of issues through resolution
- Research customer requests and follow up with customers as needed
- Assist with company projects and administrative tasks
- Other projects assigned as needed
Customer Service Representative Requirements :
- Bachelor's Degree
- 2+ years Customer Service experience required
- Must have strong verbal and written communication; must be conversational
- Extremely resourceful and able to problem solve
- Ability to provide exceptional customer service consistently
If you are interested in this position and qualify based on the previously mentioned requirements, please apply today! Thank you, Emily Jones Recruiter LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here.