Location: Aiken,SC, USA
Customer Service Representative page is loaded **Customer Service Representative**
**Customer Service Representative**
locationsAiken, SC time typeFull time posted onPosted 2 Days Ago job requisition idR15283 Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer!
Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise as a **Customer Service Representative** in Aiken, SC.
Supporting customer projects, you are responsible for quoting and execution of orders while maintaining strong customer relations. Youll review inspection reports on incoming rolls to determine current state and the work scope that needs to be done. Based on this, youll rely on available history and pricing programs to create quotes for all repairs and potential options to present to the customer. Once finalized, youll generate shop orders, follow the work through the shop, and follow through with shipping and invoicing arrangements.
Youll consult and work with our engineering, inspection, product management and manufacturing groups as needed to ensure top quality work and the highest levels of customer satisfaction. Additionally, youll have the opportunity to visit customers in a coordinated effort with sales and management to develop additional business opportunities and address any outstanding issues.
**Requirements**
A Bachelor's Degree from a college or university in a related field; or an Associate Degree from a two-year college; or an equivalent combination of education and industry experience. Effective written and oral communication skills in English along with presentation, negotiation and analytical skills. High level of computer skills required; strong mechanical aptitude highly desired; Salesforce application knowledge helpful.
**We offer**
We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.
Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.
**Additional Information**
Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online.
***When everything works together***
*Valmet is where the best talent from a wide variety of backgrounds comes together. With 14,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers performance forward requires creativity, technological innovations, service know-how and above all, teamwork. Join the team!*