Location: Festus,MO, USA
Job Title : Customer Service Representative Required Skills : Able to take 80+ calls per day. Call center experience Location : Festus,Missouri **Job Description**
* 100% Remote position.
* Attends work on a regular and predictable basis.
* Answers all incoming calls as the main responder is usually the first contact for referral sources.
* Maintains and files patient information on a regular basis.
* Verifies insurance coverage and advises collections department of required actions about billing.
* Responds to new and current patient's requests.
* Handles mail and outgoing courier packages for the center including responding to requests for information from internal sources when possible.
* Service representative in emergencies and be available for on call on weekends and evenings.
* Must have proven human relations skills dealing with referral sources, patients, and administrative departments.
* General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential.
* Open availability is required for this requisition. Any associate applying to this position must have open availability. Associates may not request a specific shift.
Experience : 2+ years