Customer Service Representative
: Job Details :

DESCRIPTION/JOB SUMMARY Answer incoming calls and/or take orders from Providers/customers RESPONSIBILITIES/DUTIES •Maintain standard 5S expectations •Focus on continuous improvement and consistently demonstrate good business judgment •Answer incoming calls to Customer Service Representative's direct line and the Customer Service queue •Take and enter quotes and orders from Providers or Sales Representatives via phone, fax, e-mail •Handle order cancelations •Assist with hot rush orders, product quotes, return calls, and voice mail •Work effectively with all departments to exceed internal and external expectations •Stealth Products retains the discretion to modify duties and/or assign other duties as necessary REQUIRED SKILLS •Must be a team player, professional, highly detail-oriented, and honest Must have the ability to: •Multi-task, problem-solve, and prioritize in a fast-paced working environment Must have: •Basic working knowledge of Microsoft Office Word and Excel •Excellent phone etiquette skills •Excellent web navigation skills •Excellent verbal and written communication skills •Excellent working knowledge of Microsoft Outlook REQUIRED EXPERIENCE •1 year of experience in a Customer Service environment PREFERRED EXPERIENCE •Current or previous successful employment experience with Stealth Products (directly, independently or through a third party) REQUIRED EDUCATION •High School Diploma or GED REQUIRED QUALIFICATIONS •Must be legally authorized to work in the United States without sponsorship now, or in the future DETAILS This job description is not intended to be all-inclusive Stealth Products, LLC. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at (512) ###-####. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)