Join Cutting Edge Irrigation & Lawns, LLC as a full-time Customer Service Representative and get ready to let your people skills shine! Our Lindale, TX office needs a friendly and caring person who can provide comprehensive support to our clients when they call, visit, or message us. If you're eager to help others and willing to go the extra mile to provide great customer care, we want you! You earn competitive compensation and enjoy opportunities for performance-based incentives. That's in addition to our fantastic benefits, which include:
- Comprehensive training and ongoing support to enhance techniques and product knowledge
- Opportunities for advancement and career growth
- 10,000 life insurance policy
- A positive and collaborative work environment that values teamwork and customer satisfaction
If you're ready to make a meaningful difference for our company and customers, apply to become our Customer Service Representative! QUALIFICATIONS
- Experience in customer service or a related field, ideally within the home services industry
- Excellent verbal and written communication skills with a friendly and professional demeanor
- Strong problem-solving and conflict-resolution skills
- Proficiency in customer relationship management (CRM) software or similar tools
- Ability to multitask, prioritize tasks efficiently, and work effectively in a fast-paced environment
WHAT TO EXPECT AS A CUSTOMER SERVICE REPRESENTATIVE In this customer care position, you're the smiling face and friendly voice of our office! You're the main point of contact for customers who have questions or concerns about our services, and you do whatever you can to assist them and resolve any issues. You listen closely to our customers' needs, offer information about our services and pricing, and schedule job appointments. Attentive to detail, you maintain records of customer interactions and service requests, contributing to smooth and efficient office workdays. You also collaborate with service teams and field technicians to keep our calendar full and organized. Your efforts directly impact client satisfaction and our company's success! ABOUT US Our locally-owned company has been a trusted name in irrigation and lawn care for many years. We provide cutting-edge lawn mowing, fertilization, weed control, landscaping, and even fence construction services. Our mission is to transform yards into a lush paradise that will make our clients' neighbors green with envy! We owe our success to our hardworking employees, which is why we strive to provide a supportive environment, competitive pay, great benefits, and abundant opportunities for growth. With us, employees can thrive and succeed while delivering services that are on the cutting edge of greatness! HOW TO APPLY Join us in this customer care position and become an invaluable member of our winning team! Just fill out our quick and easy initial application to get started.