Location: Richmond,VA, USA
About the job Customer Service Representative Champions Do More At Crash Champions We Believe the Difference is Trust Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry The company is the largest founderled multishop operator MSO of highquality collision repair service in the US serving customers and business partners at more than 600 stateoftheart repair centers in 36 states across the US Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year Matt Ebert For more information and to locate a local repair center visit wwwcrashchampionscom Responsibilities Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner Clean workspace this is the first point of contact our customers have with our facility Effectively manage all incoming phone calls walkin business and written correspondence and direct such matters to the appropriate person or department Provide clerical and administrative support to the General Managers and Service Advisors Handle receivables payables entry of information into the accounting system and various spreadsheets and balance month end statements Perform other related duties as assigned Qualifications Interpersonal and customer service skills Analytical and problemsolving skills Multitasking and organizational skills Ability to answer a high volume of calls andor emails daily Attentiveness and patience Benefits Competitive pay Weekly Paychecks 401K with company match MedicalVisionDental Insurance Additional elective benefits Submit a Referral Location USVARichmond ID 20247414 Category Customer Service Position Type Regular FullTime Prioritization Tier 1 Priority Remote No M-706 2024-7414