Job Type Full-time Description About Us: Premier is a growing dynamic and vertically integrated aviation services company based in Stuart, Florida with locations in Waterford, MI and Dayton, OH. We are committed to safety and providing an industry-leading customer experience. We are looking for team members who want to make a Premier difference and provide an exceptional contribution to our growing organization. Job Duties:
- Provide assistance to customers relating to concierge service, rental cars and hotel accommodations.
- Confirm catering orders for inbound/outbound flights.
- Provide ground transportation for pilots/customers.
- Answer multi-line company switchboard and route calls accordingly.
- Use Unicom communication system.
- Schedule aircraft arrivals and departures and coordinate with Line Service.
- Maintain scheduling for lobby area and conference rooms.
- Maintain serviceability of aircraft linens and dishware.
- Dispatch and receive fuel orders.
- Enter fuel and service tickets.
- Stock office with supplies.
- Maintain security access to ramp, hangar and offices,
- Adhere to company Policy and Procedure Manual,
- Demonstrate loyalty to company and confidentiality when dealing with and/or communicating with and/or customers, competitors, and vendors.
- Demonstrate professional and positive attitude, especially in adverse situations.
- Maintains Customer Service desk in a clean, professional, safe, and organized manner.
Benefits:
- Health, vision, dental and life insurance
- Long term/short term disability insurance
- Paid time off
- Paid Holidays
- 401K with Company match
Requirements Qualifications:
- Must have at least 1-2 years of face-to-face Customer Service experience,
- College degree preferred
- Must have considerable first-class customer service skills
- Must be able to work any shift including weekends and holidays
- Must have valid Driver's License
- Must be able to obtain airport badge/ pass background check
- Must be able to take/pass a pre-employment drug screening
- FBO experience preferred, but not required