Common tasks
- Enter inbound and outbound load information to the Warehouse Management System (WMS)
- Regularly interact with customers via phone, email and in person conversations.
- Communicate clearly and professionally with both internal and external customers,.
- Check in and bill out truck drivers in a timely manner while offering top tier customer service.
- Complete required daily paperwork including export documents.
- Utilize the WMS to manage and track inventory, confirm orders and complete billing.
- Coordinate with the warehouse teams to ensure efficiency.
- Answer phones, filing, and other general office duties.
Preferred Experience and Education
- At least 2 years of customer service experience required, experience with Inventory management, AR or AP preferred.
- Proven track record of professional communication and building rapport with co-workers, customers, and outside guests.
- Experience with Google Suite is a plus but not required.
Why work for Nor-Am?
- Competitive Pay.
- Paid Time Off beginning day 1.
- Our Holiday List includes your birthday.No one should have to work on their birthday!
- Immediate access to your earned wages!
- Medical, Dental, Vision, Life, Short and Long Term Disability Insurance
- Free Financial Wellness Program
- 401k with company match
- Legal and Identity Protection Coverage
- Pet Insurance
- Tuition Reimbursement
- Kids in School? We supply backpacks and school supplies for our employees' school aged kids every year....backpack day is our favorite day of the year!