Customer Service Representative
: Job Details :

If you're passionate about interior design, thrive in a dynamic environment, and are ready to be part of a company that's making a mark in the industry, we invite you to join Closet America. Together, let's continue transforming lives, one space at a time!

At Closet America, we believe that every space has the potential to be organized, functional, and aesthetically pleasing. The Customer Service Representative is primarily responsible for providing world-class customer service by responding to customer inquiries and ensuring that customer issues are resolved in an appropriate and timely fashion.

Benefits of the position:

• Competitive starting pay: $20/hour
• Great office culture!
• Medical, dental, and vision insurance offered
• 401-k with a company match
• Paid time off and paid holidays
• Opportunities for advancement

Who We Are:

• A division of the top 1% of home improvement sales leaders in the USA - Renuity
• Best of Houzz Design 2023
• One of America's fastest-growing companies in Inc. 5000
• BBB A+ Rated
• Remodeling 550 Top Remodeler List

What You'll Bring:

• Ability to focus on a goal and obtain a pre-determined result.
• Ability to perform work accurately and thoroughly.
• Great organization skills
• Ability to find a solution for or to deal proactively with work-related problems.
• Professional conduct and appearance
• The ability to multitask and ensure paperwork accuracy

Qualifications:

• Previous customer service experience required; 1-2 years experience preferred.
• Ability to perform work accurately and thoroughly.
• Great organization skills
• Proficiency in conflict resolution techniques.
• Professional conduct and appearance
• Must be articulate with a pleasant phone manner.
• Proficiency with Microsoft Suite preferred (Outlook, Word, Excel, Calendar, etc.)

Criminal Background Checks Required.

Closet America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.