Customer Service Representative
: Job Details :


Customer Service Representative

Amerivet Services Llc

Location: Lima,OH, USA

Date: 2024-09-23T06:40:44Z

Job Description:

Full-time Receptionist needed in this high-volume veterinary hospital. Excellent interpersonal communication, computer skills required, and typing. Prefer applicant have experience in reception and office administration, highly require previous veterinary clinic experience. The purpose of this position is to provide outstanding client service. The Receptionist job includes but not limited to answer the phone, differentiate between routine and emergency cases, schedule appointments, greets clients, admits, and checks out patients, processes payments, manages financial information, and communicates information between clients and staff. Applicants must be able to perform multi-task-oriented duties autonomously with a team-oriented approach. Position involves extended standing, sitting, walking, bending, stooping, and some lifting. The position is full-time. Benefits of working at Heidt Veterinary Hospital:

  • $$ Competitive pay $$
  • Medical, Dental, Vision Insurance
  • 401(k) plan with employer match
  • Paid Time Off
  • Holiday and sick time available
  • Flexible Scheduling
  • Career development opportunities
  • A great place to work with a well-trained staff
Learn more about our clinic: Best Veterinary Hospital In Lima, OH 45805 | Heidt Veterinary Hospital Learn more about our company: AmeriVet: Veterinary Partner Supporting Your Business Requirements Requirements •2+ Years as an experienced receptionist for a medical office or veterinarian office. •HS Diploma or educational equivalent. •Knowledge of general office practices and procedures, Client Service Representative (receptionist) duties, and telephone techniques. •Demonstrated ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment. •Experience assembling patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records. •Ability to complete assigned tasks in the time allotted without direct supervision. •Demonstrated ability to show empathy toward clients and treat animals with respect and compassion. •Excellent interpersonal communication skills. •A commitment to outstanding client service. •Preferred, but not needed: Knowledge of veterinary medical terminology and procedures and general computer skills. At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including: •Comprehensive medical, dental, and vision insurance •401(k) matching •Generous holidays and paid time off •Career development programs •Robust health and wellness initiatives •Employee referral bonus programs and much more! AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.
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