Customer Service RepresentativeChery Equipment GroupGarden City, New York, United States (On-site)Company Details:Chery Equipment Group is a US distributor of globally recognized heavy equipment and industrial product.We are a growing and dynamic company with two distinct business divisions: Chery Forklift, specializing in the sales and rental of heavy equipment and tools, and Chery Industrial, offering a wide range of industrial products.Chery Equipment Group is actively hiring for a Customer Service Representative to join our Sales & Marketing Department. The Customer Service Representative should have experience in a sales environment and excellent communication skills.Job Responsibilities:
- Provide knowledgeable answers to questions about product, pricing and availability
- Perform day-to-day administrative tasks such as maintaining information files and processing paperwork; including obtaining missing customer information
- Use software (such as Excel, ERP, WMS) and statical analysis to make weekly and monthly sales reports
- Build brand awareness by posting on various social media accounts
Qualifications:
- Bachelor's degree
- Proficient in the use of office software, such as Microsoft Suite, Google Suite
- Experience in ERP, WMS, and Salesforce
- Strong communication and writing skills
- Experience in Social Media Marketing
Pay: $20-$22Job Type: Full-time