Customer Service Representative
: Job Details :


Customer Service Representative

Carroll Independent Fuel Company

Location: Deale,MD, USA

Date: 2024-11-14T20:53:11Z

Job Description:
Job DetailsLevelEntryJob LocationStore 24 - Deale, MDPosition TypeFull-Time/Part-TimeEducation LevelNoneTravel PercentageNoneJob ShiftAnyJob CategorySalesDescription**Why join us?!**We offer a very competitive benefits package including but not limited to:
  • Low Cost Health Insurance - Full and part time plans available
  • Career Advancement
  • Generous paid time off in addition to sick leave
  • 401k with dollar for dollar co match
  • Tuition reimbursement annually
  • Growth Opportunity!!
At High's, people are our top priority. Our secret ingredient is YOU! Working with Highs is a great opportunity to start your career and move along an exciting career path.We are more than just a convince store company; we're a family.Job Summary:The Customer Service Representative (CSR) works to support store managementPrincipal Duties and Responsibilities:
  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide value to the customer.
QualificationsMinimum Knowledge, Skills and Abilities:
  • Must be at least 16 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.
Apply Now!

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