Customer Service Representative
: Job Details :

As an Office Professional. Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals. Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations. Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time. How We'll Measure Performance. Here are some of the ways that we'll measure your performance in the role. Quality of Work - Our value comes from meeting and exceeding our customers expectations at every touch point Customer Satisfaction - You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction. Efficiency - Doing the job well and doing the job i...Customer Service Representative, Customer Service, Customer Experience, Representative, Retail