Location: Lafayette,LA, USA
Job Type Full-time Description This position will be in a bullpen office layout. Build strong customer relationships to ensure the customers are satisfied and a long- lasting customer. Report on any complaints from customers. Gather information to gain a clear understanding of the customers' requirements. Collect customer feedback and pass it on to our Product, Sales and Marketing teams. Assisting customers with inquiries about credit terms, product details, pricing and product availability. Some cold calling. Requirements Needs to be detail oriented and able to multi-task Will need strong Excel skills and proficient with Microsoft Office Suite or related software Excellent verbal and written communication skills Excellent interpersonal and customer service skills Prioritizing time management and organizational skills Would like someone experienced with customer service Ability to function well in a high-paced and at times, stressful environment Will work closely with our sales team.